Due to staffing challenges, it's possible your request may take some time to come through, but you will receive a callback after submitting the form to us. I'd recommend using the Get a callback option so that you're contacted by an agent that can assist. Obviously, at this point Intuit is recommending you to contact our Technical Support team, so I do want to help assure you're able to get in touch with them. There's no support available through these processes on Sundays, however the Community forum is always here to help. I see you're using QuickBooks Pro, their support hours for chats and callbacks are from 6:00 AM PST - 6:00 PM PST (Monday through Friday) and 6:00 AM PST - 3:00 PM PST on Saturdays. It's possible that Intuit wasn't open for chat or phone support when you were trying to reach out through the instant messaging and callback options. I checked to see if there's been any changes to these contact us features and from what our recently updated (22 hours ago) article about it says, agents are still available. It sounds like you got to the right place. Thanks for following up with us about this situation. I want to make sure you're all set, and I'm here if you need further guidance.
#CUSTOM INVOICES QUICKBOOKS UPDATE#
Kindly update me on how things go by adding another comment here. Choose QuickBooks Desktop Help from the drop-down.Go to your QuickBooks Home page, then click the Help menu at the top.They can provide additional troubleshooting to complete your work. If you already tried these steps and still unable to customize the template, please reach out to our Technical Team directly. It would also be helpful if you can share some screenshots with us showing the fields that's having the problem. Once done, delete and copy the template again and see if the same thing occurs. Follow the onscreen steps to save a backup.
Use Rebuild Data this time then click OK.If there are issues, proceed to rebuilding the company file.Select Verify Data then wait until the diagnosis is done.At the same time, all the boxes in the Screen and Print columns can be marked.Īs a workaround, let's run the Verify/Rebuild Utility to diagnose and fix unexpected issues in QuickBooks Desktop. I've tried the same thing in my company file and was able to adjust the first column's width after changing its order randomly.
Thank you for the detailed and informative input, is odd.
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